Privacy Policy
Effective Date: May 26, 2026
Last Updated: June 8, 2026
At DOMYANA'S, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (https://domyanas.com) or make a purchase. By using our website, you agree to the practices described in this Privacy Policy.
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1. Information We Collect
We may collect the following types of personal information:
Personal Information You Provide:
• Name
• Email address
• Phone number
• Shipping and billing address
• Payment information (credit card number, expiration date)
• Order history
• Account login credentials (if you create an account)
Information Collected Automatically:
• Device and browser information (IP address, browser type, operating system)
• Browsing information (pages viewed, time spent on pages, click patterns)
• Referring website or source
We only collect information necessary to provide our products and services.
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2. How We Use Your Information
We use the information we collect to:
• Process and fulfill your orders
• Provide customer support
• Send order confirmations, shipping updates, and delivery notifications
• Improve our website and services
• Prevent fraud and unauthorized transactions
• Comply with legal obligations
• Communicate with you about products, services, and promotions (with your consent where required)
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3. Payment Security
All payments are processed through secure third-party payment providers (such as Shopify Payments). We do not store complete credit card information on our servers. All transactions are encrypted using industry-standard SSL/TLS technology.
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4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
• Remember your preferences and login information
• Keep items in your shopping cart
• Analyze website traffic and performance
• Enhance website functionality
Types of Cookies We Use:
• Essential Cookies: Required for the website to function properly (e.g., shopping cart, checkout)
• Analytics Cookies: Help us understand how visitors interact with our website
• Preference Cookies: Remember your settings and preferences
You can control cookies through your browser settings. Disabling certain cookies may affect website functionality.
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5. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties for monetary compensation.
We may share your information only with:
• Payment Processors: To process your payments securely
• Shipping Carriers: To deliver your orders (e.g., UPS)
• Website Service Providers: To operate and maintain our website (e.g., Shopify)
• Legal Authorities: When required by law, regulation, or legal process
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6. Your Rights
Depending on where you live, you may have the following rights regarding your personal information:
For All Users:
• Access: Request a copy of the personal information we have about you
• Correction: Request that we correct inaccurate personal information
• Deletion: Request that we delete your personal information, subject to certain exceptions
• Withdraw Consent: Withdraw your consent to data processing at any time
For California Residents (CCPA/CPRA):
• Right to Know: Request disclosure of the categories and specific pieces of personal information we have collected, the sources, purposes, and third parties with whom we share it
• Right to Delete: Request deletion of your personal information
• Right to Correct: Request correction of inaccurate personal information
• Right to Opt-Out of Sale/Sharing: We do not sell or share your personal information for cross-context behavioral advertising. If this changes, you will have the right to opt out
• Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights
For Other U.S. State Residents:
If you reside in a state with applicable privacy laws (e.g., Virginia, Colorado, Connecticut, Utah, Texas, Oregon, Montana), you may have similar rights including access, deletion, correction, and opt-out rights.
To exercise any of these rights, please contact us:
• Email: info@domyanas.com
• Phone: +1 (413) 205-4331
We will verify your identity before processing your request and respond within 45 days, as required by law.
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7. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements.
• Order information is retained for a minimum of 3 years for tax and legal compliance
• Account information is retained until you request deletion
• Marketing preferences are retained until you unsubscribe
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8. Children's Privacy
Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information promptly.
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9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.
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10. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
• SSL/TLS encryption for data transmission
• Secure servers and access controls
• Regular security assessments
• Employee training on data protection
However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
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11. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically for any changes.
Your continued use of our website after any changes constitutes acceptance of those policies.
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12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
• Store Name: DOMYANA'S
• Address: 143 Main St Suite 102, Springfield, MA 01105, USA
• Phone: +1 (413) 205-4331
• Email: info@domyanas.com
• Opening Hours: Monday, Wednesday–Saturday: 12:00 PM – 8:00 PM ET
• Response Time: We respond to all inquiries within 24 hours